Domestic Violence - Resource Guide

Guia de Recursos - Violencia Domestica

 Q: Should I call the police if I see something suspicious or unusual in my neighborhood?

A: Yes The National City Police Department relies on community involvement and we encourage citizens to report criminal activity or problems. The likelihood of criminals being caught increases when witnesses see something suspicious and immediately call the police.

Q: At what hour can I complain about a loud party or noise?

A: Noise violations can occur at any hour and may include noise sources such as loud parties, leaf blowers, construction etc. Commercial areas generally have less restrictive noise regulations. If you have a concern, please call and request an officer to inquire into the problem.

Q: Where do I report a noise violation?

A: Call the police department's non-emergency line at 619-336-4411.

Q: What can I do about a neighboring house where I believe occupancy numbers are more than what is safe or legal?

A: Contact the Code Enforcement Coordinator at 619-336-4364

Q: What time does the Police Records Department open?

A: The National City Police Department Records Division is open Monday through Thursday from 8:00 a.m. – 5:00 p.m.

Q: How can I file a police report?

A: To report an emergency, dial 911. Non-emergency calls should be reported by calling 619-336-4411. Our customers may file a non-emergency police report in the main lobby of the police department. Note: If you dial 911 from a cell phone, your call will be transferred to the California Highway Patrol.

Q: How can I purchase a copy of my police report?

A: Click here for more information

Q: What can I do about traffic safety problems in my neighborhood?

A: Your input will make a difference. Please contact the National City Police Department’s Traffic Division (619-336-4420) for recommendations.

Q: How do I report a vehicle that has been abandoned?

A: Write down a description of the vehicle, the license plate number and the address where it is parked. Call our non-emergency number 619-336-4411 with the information. Further investigation will determine whether the vehicle is illegally parked, stolen, or another condition is present allowing the immediate or subsequent removal of the vehicle.

Q: How do I get a ticket signed off?

A: If you have received a “fix it” ticket from the National City Police Department, it can be signed off at our department by an officer. Please have your ticket with you, photo ID, and your repaired vehicle.

Q: How do I pay for a parking ticket?

A: Visit https://nationalcity.citationportal.com/ for more information.

Payment Plan: CVC 40220 allows for installment payments to qualifying low-income individuals who apply within 120 days from the issuance of a notice of parking violation, or within 10 days after an administrative hearing determination, whichever is later. For more information about the low ­income payment plan, call 877-224-7838, or visit our website for links to payment plan information and application forms https://nationalcity.citationportal.com/. 

Q: What are the hours of the Traffic Division?

A: The Traffic Division is open Monday through Thursday from 7:00 am through 4:30 pm. 

Q: Parking complaints on city streets?

A: Call 619-336-4442.

Q: Parking complaints on private property?

A: Call 619-336-4343.

 You may download and complete our commendation/complaint form HERE.

Q: How do I commend an employee for a job well done or exceptional service?

A: You have several options available to report a job well done by an employee of the department. Citizens can mail a letter to the police department to the attention of the Chief of Police at 1200 National City Blvd., National City CA 91950, call the on-duty watch commander during normal business hours at (619) 336-4400, or call the Internal Affairs Division Sergeant at 619-336-4481.

Q: How do I file a complaint?

A: You have several options available to file a complaint against an employee of the department. Citizens can report a complaint to the on-duty supervisor at any time day or night by coming to the National City Police Station and requesting to speak with a supervisor, call the main business line at (619) 336-4400 and ask to speak with a supervisor, or contact our Internal Affairs Division Sergeant at 619-336-4481. After hours, the on-duty supervisor can be reached through the dispatch center at (619) 336-4411.