Alarm Program

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National City has partnered with Alarm Program Systems, LLC/CitySupport to manage the alarm program. APS will be responsible for alarm permit registrations and false alarm billings. APS will continue to provide the same level of excellent customer service to our residents, businesses, and government entities. Ultimately, the goal of all alarm system programs is to reduce false alarms within the community. APS supplies educational tools to aid in the maintenance and operation of your alarm system to reduce those unnecessary calls for service.

If your business or home has an alarm system installed you will be required to obtain an Alarm System Permit.

To register for an alarm permit, renew or make a payment for false alarm fees click here [https://nationalcityca.citysupport.org]

To Mail a Payment

NC Ordinance 10.45

September of 1998 National City enacted an ordinance, Chapter 10.45, requiring all residences and business having alarm systems to obtain a permit for the alarm system.

Chapter 10.45 Security and Fire Alarm Systems PERMIT REQUIRED

10.45.050 - Alarm user's permit.

A. After September 1, 1998, it is unlawful to install, or cause to be installed, use, maintain, or possess an alarm system on any business or residence owned by or under the possession or control of such person within the city without first having obtained an alarm user's permit from the issuing officer. The issuing officer shall prescribe the form of the application and request such information as is necessary to evaluate and act upon the permit application. Except as provided in Section 10.45.050(F), every twenty-four months, a nonrefundable fee of thirty dollars for residential permits and thirty dollars for business permits shall accompany each application. The application fee may thereafter be amended, from time to time, by resolution of the city council. The police department will coordinate the permit processing with the fire department as necessary.

False Alarm Fees

"False alarm" means the activation of an alarm system through mechanical failure, accident, misoperation, malfunction, misuse, or the negligence of either the alarm user, operator or agent, or any of their employees or agents. False alarms shall not include alarms caused by acts of God, the malfunction of telephone or electrical lines, circuits or other causes which are beyond the control of the alarm user, operator or agent.

False alarms are accumulated within a rolling 365 day period:

1st & 2nd false alarm - No Charge

3rd false alarm $100.00

4th false alarm $150.00

5th false alarm $200.00

6th false alarm $300.00

7 or more false alarms $400.00/each occurrence

Questions and Permit Support

Alarm Program Systems/CitySupport

Website: https://nationalcityca.citysupport.org

Phone: (888) 865-9770

Monday - Friday 8:00 AM to 5:00 PM PT

Email: nationalcityca@citysupport.org

Mailing Address:

National City Alarm Program

PO Box 2430

National City, CA 91951

NOTE: Fees are subject to change

National City, CA

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Alarm Program

To: National City Alarm Program

PO Box 2430

National City, CA 91951

September of 1998 National City enacted an ordinance, Chapter 10.45, requiring all residences and business having alarm systems to obtain a permit for the alarm system.